Here’s To Your Journey with Marriott International’s Customer Engagement Centre! As the world’s leading Hospitality Company, we offer unrivalled opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. Our Engagement Centre located in Blackpool, Cork Ireland is currently hiring multi-lingual Reservations & Sales Specialists!(Multiple start dates available).
Process all reservation requests and/or changes, cancellations and guest enquiries. Provide excellent service by following Marriott Internationals guidelines, policies and procedures. Identify guests’ reservation needs and requirements and assist them in finding the best solution in order to satisfy their needs. Explain guarantee, special rate and cancellation policies. Document any special requests.
Prior experience in hospitality/sales or a customer-facing role is preferred. Fluency in spoken German or Dutch and English is essential for this role.
Benefits Include (but are not limited to):
Career Progression, Private Health Insurance, Pension scheme, Relocation Package, Educational Assistance, Discounted Hotel rates and services as well as Awards and Recognition (with financial value).